Dear President & CEO:
The purpose of this letter is to express my heartfelt thanks to both your organization and your caring and dedicated staff.
On September 07, 2017, I underwent heart surgery at UC Davis Med Ctr. Upon discharge, your organization commenced my home care almost immediately. I received phone calls and personal visitations from your professional staff members; each one truly concerned with my well being. Because of their interest in my health and appropriate recovery, I felt well cared for and much at ease. Please know that each of your professionals provided me and my wife with sage advice; directly with the specific goal for my complete recovery.
While I had four RN’s and technicians visit with me, I particularly want to thank your Quality & Training Manager Rosalee for her initial visit and lining up the follow-on special RNs. Maria and Speech Therapist Irina were particularly helpful with my medical and mental challenges. Finally, I want to give special appreciation to your LVN Elijah. He was simply great. He was attentive, caring, professional, and provided me with much information on my condition and various medicines I was prescribed. He truly is a fantastic representative of your organization.
Please know that each staff member made my first 15 days at home much easier and more enlightened. You should be justifiably proud of their professionalism.